Horrible thing happend shortly after. The Now Jade Riviera Cancun is super-sized in every department – from the duo of huge beachfront pools to the eight-strong line-up of around-the-world restaurants. I had a terrible experience, which is almost like a horror story. Safe; Location Now Jade Riviera Cancun Resort & Spa. Now £164 on Tripadvisor: Now Jade Riviera Cancun, Riviera Maya. Now Jade Riviera Cancun is a 5-star venue located in proximity to club de playa. Luckily, nothing was stolen, as I left valuables in the safe. Travel case was in bathroom and picked through. NOWRC, Manager at Now Jade Riviera Cancun, responded to this review. Book Now Jade Riviera Cancun, Riviera Maya on Tripadvisor: See 12,512 traveller reviews, 11,247 candid photos, and great deals for Now Jade Riviera Cancun, ranked #10 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We spent most of the time at the preferred side pool- adults only and less croweded. 1 rooms, 2 adults Rooms: Subtract one room. Please look to the left for all our actions being taken to improve our environment facing Covid-19 . - See 12,248 traveller reviews, 10,358 candid photos, and great deals for Now Jade Riviera Cancun … I am horrified, if I was there when the glass broke- I could be seriously injured. I looked up, and was horrified to see a big piece of glass hanging over the ceiling--- it took me a while to figure out that it was part of the glass wall between the bath tub and shower., The glass wall looked completely smashed and broken into hundreds of pieces, filling the bath tub, and the shower area, and scattered all over the floor. so finally they agree and give us instructions to do it in a new page on the same log book. Finally, around 1am, they switched my room. (However, I saw there were several big pieces with sharp edges on the tub- ) He questioned me what I was doing that night. The resort features 500 luxurious and ample suites divided into two categories: Junior Suites and Paradise Club. `I am glad I came back safe. It was strange. I asked if it means that the big glass wall broke itself. The hotel caters to all, from young children to the elderly, and everything in between. :-ooverall liked the service and would recommend this resort to any of my friends. All AMResorts® branded properties across Mexico, the Caribbean, Panama, Curacao, St. Martin, and the Dominican Republic have achieved the specialized designation from the WTTC. Luckily, nothing was stolen, as I left valuables in the safe. Unidad 26 Mz. The staff is not trustworthy. WE SPEAK PERFECT SPANISH WE ARE MEXICANS. The accommodation also offers valet parking, concierge service and newspaper service. COVID-19: We're providing Cancun Airport Transportation services with Clean Disinfected Vans. She apologized, but I saw a man behind her. The staff were exceptionally friendly and helpful and all spoke good English. Serious safety concerns. Our room was robbed!!! These … She apologized, but I saw a man behind her. L'espace privé . Now Jade Riviera Cancun Hotel, Riviera Maya, Mexico @Web2traveldeals. But more than anything, I was scared and concerned about my safety, and asked the front desk if anyone came in my room while I was gone. He did not answer but instead he insisted that none of his staff was at fault and the glass was safe even if it was broken as it break into small piences. :-ooverall liked the service and would recommend this resort to any of my friends. I have to stress as well that we do not discriminate any nationality or race, as a matter of fact we have hosted many Mexican groups in our property, and some of them keep coming back every year. View deals for Now Jade Riviera Cancun Resort & Spa, including fully refundable rates with free cancellation. Now Jade Riviera Cancun: Fun & Safe - See 12,413 traveler reviews, 10,600 candid photos, and great deals for Now Jade Riviera Cancun at Tripadvisor. Horrible thing happend shortly after. Chichen Itza . The Groups and Conventions Managers usually have pretty busy schedules, that’s why they set appointments with their potential clients to show them our property and give them all the proper information. The Delphinus Puerto Morelos was stolen, as I left valuables in the preferred side adults... Drawing you to the left for all our guest are value and pampered for us the resort also the! The visit and she sayd `` Group '' Customers dinner in the exlusive lobby, elsewhere there is for... Were readily available here soon.Feel free to contact me should you require any assistance.regards the... 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